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ﺍﺳﻡ ﺍﻟﺯﺑﻭﻥ *

ﺑﻬﺩﻑ ﺧﺩﻣﺗﻛﻡ ﺑﺷﻛﻝ ﺃﻓﺿﻝ ﻧﻭﺩ ﺃﻥ ﺗﻣﻠﺅﻭﺍ ﻫﺫﻩ ﺍﻻﺳﺗﻣﺎﺭﺓ ﺍﻟﺗﻲ ﻫﻲ ﻋﺑﺎﺭﺓ ﻋﻥ ﺭﺃﻳﻛﻡ ﺑﺧﺩﻣﺗﻧﺎ ﻭﺑﺿﺎﻋﺗﻧﺎ.
ﺍﻟﺭﺟﺎء ﺍﺑﺩﺍء ﺭﺃﻳﻛﻡ ﺑﻭﺿﻊ ﺭﻗﻡ ﻣﻥ 1 ﺍﻟﻰ 5 ﻓﻲ ﺍﻟﻣﺭﺑﻌﺎﺕ ﺃﺩﻧﺎﻩ ﻭﺫﻟﻙ ﺣﺳﺏ ﺍﻟﺗﺎﻟﻲ:
5 = ﻣﻣﺗﺎﺯ
4 = ﺟﻳﺩ ﺟﺩﺍ
3 = ﻣﻌﺗﺩﻝ
2 = ﺗﺣﺕ ﺍﻟﻣﻌﺩﻝ
1 = ﻳﺣﺗﺎﺝ ﺍﻟﻰ ﺗﺣﺳﻳﻥ

ﻧﻭﻋﻳﺔ ﺍﻟﺑﺿﺎﻋﺔ ﻭﺍﻟﺧﺩﻣﺔ :
  ﻧﻭﻋﻳﺔ ﺍﻟﺧﺩﻣﺔ / ﺍﻟﺑﺿﺎﻋﺔ ﺍﻟﻣﺳﺗﻠﻣﺔ
ﺧﺩﻣﺔ ﺍﻟﺗﺳﻠﻳﻡ :
  ﺍﻟﺗﻭﻗﻳﺕ
ﺃﺩﺍء ﺍﻟﻌﻣﺎﻝ / ﺍﻟﻣﻭﻅﻔﻳﻥ :
 ﺍﻟﺗﻭﺍﺻﻝ ﻣﻊ ﺍﻟﺯﺑﻭﻥ
  ﺍﻟﻣﺗﺎﺑﻌﺔ ( ﺑﺷﻛﻝ ﻣﻧﺗﻅﻡ ﻭﻓﻌﺎﻝ )
  ﻓﻬﻡ ﺍﻟﻁﻠﺑﺎﺕ ﻭﺍﻷﺳﺋﻠﺔ
  ﺍﻟﺩﻗﺔ ﻓﻲ ﺍﻟﺗﻌﺎﻣﻝ ﻭﺍﻟﻭﻗﺕ
ﺃﻳﺔ ﺗﻌﻠﻳﻘﺎﺕ ﺃﻭ ﺍﻗﺗﺭﺍﺣﺎﺕ :

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